Product Designer, Growth

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date,subject to approved medical and/or religious exemptions, in accordance with applicable law. Job Description The New York Times is seeking Product Designers to join the Growth mission to create first-in-class experiences that drive our digital subscription business forward. The Growth mission at The New York Times is accelerating the growth of our subscriber base across all our product suite to secure The New York Times’s position as the most successful journalistic institution in the world. Product designers within Growth accomplish this by designing experiences that identify our most qualified audiences, engage them, convert them into new subscribers and retain them. Subscribers are our most engaged and valuable users and an essential focus of our strategy for growth — and we will continue to vigorously grow our base of subscribers. The Role Product designers who are curious, empathetic, collaborative and enjoy experimentation will thrive at The Times. You enjoy engaging with challenging problems — critical thinking skills and articulating the rationale behind your design decisions are important. You’re eager to learn from others and willing to share your knowledge and expertise. You especially like to see the direct impact that your shipped work has on both users and the business. Mid Level Product Designers are trusted team contributors who are oriented towards their cross functional teams, have successfully executed the design of features that have led to hitting team or company goals and seen them through a release cycle. Importantly, mid level designers have the space and support from more senior designers to learn from and to sharpen their design skills. Our Culture We value evidence-based learning, moving quickly, and reflecting often. Experimentation and iteration is important to us, but we also zoom out to think broadly across the user journey and to make connections across all of those points. We inspire one another in the approach to our work, and we encourage each other with humility and openness. We strive for excellence by building each other's confidence, and we value honest feedback and support. We have our foundational principles, but we're always experimenting with how we work together. Responsibilities * Support high-level product strategy, ensuring we’re asking the right questions and solving for distinct needs. * Create documentation (e.g. user journeys, experience maps, wireframes, frameworks) to lead conversations, build consensus, and help make decisions. * Take product ideas and hone them into multiple solutions and concrete approaches, then collaboratively narrow ideas and establish requirements. * Create artifacts for user testing and experimentation, and apply any insights to your designs. * Explore divergent design concepts, create artifacts that communicate design rationale and advocate for a solution by presenting your work. * Create production-ready design deliverables that use existing or new patterns as needed. * Collaborate with engineers to assure the visual quality of our output. * Contribute to team and product design rituals. Provide frequent design feedback and guidance to other product designers. Participate in recruiting and interviewing for the broader team. Qualifications * A portfolio of work that showcases your problem-solving process along with finished design work. Applications without portfolios will not be considered. * 3+ years of experience designing digital web or app products, with recent experience designing interactive products or tools. * Experience and comfort communicating design decisions to a variety of audiences. * A shown understanding of how data and qualitative research inform product and design decisions. * Proficiency in Figma, Sketch, or equivalent design tools. * A shown understanding of modern HTML & CSS and/or app interface guidelines, and grasp of current development philosophies / methodologies for building consumer products. * Excellent visual and typographic sensibility. You make visual choices that respect platform and interaction conventions while expressing brand guidelines. You’ve iterated on designs based on usage patterns, user feedback, and an evolving competitive landscape. * Experience collaborating closely with product managers and engineers. * Enthusiasm for the mission of The New York Times. Perks & Benefits * Competitive health, dental, vision, and life insurance for employees and their families * Responsible retirement planning with a generous 401(k) company match * Competitive parental leave * Ongoing career development with $2,000 a year for conferences and $8,000 a year for tuition reimbursement * Frequent panel discussions and talks by a wide variety of newsmakers and industry leaders * A community committed to the richness of diversity, experiences, and talents in the world we cover, supported by a variety of employee resource groups The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply. The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.