Product Manager, CX/SX

Job Description

Posted on: 
August 23, 2022
Job Summary DESCRIPTION The Marketplace business, one of Amazon’s most important growth engines, is looking for a talented product manager to design and implement creative solutions to improve Customer (CX) and Seller (SX) Experience. The ideal candidate is a hands-on product manager who excels at product management. The business coverage is broad, and you will: 1) identify and prioritize what matters most for the business, 2) quantify what is working (or not working) focusing on inputs/insights, and 3) own and drive product/program improvement and new product launches by influencing stakeholders and senior executives around the world. If you are passionate about building pioneering solutions to improve customer and Seller experience, we cannot wait to have you join our team. Various Working Systems for Work Life Harmony We believe that it is important to spend private time such as spending time with your family or doing anything you like to spur innovation. Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee. (Example: Flex Time, Work From Home, Maternity /Parenting /Family Care Leave etc.) Basic Qualifications * 8+ years of experience managing complex businesses in the field of Product/Program Management, Marketing, Business Management, Strategy Consulting or Analytics * Exceptional Communication skills and Earn Trust abilities * Passion for metrics and quantitative analysis, and ability to turn analysis into product/program plans * Strong business writing skills * Ability to understand strategic business goals, and develop and manage a clear product roadmap to meet those goals * Ability to deal with ambiguity, and respond flexibly to changes, in a very fast paced, international environment * English & Japanese language skills * Bachelor's degree or equivalent experience Preferred Qualifications * SQL Skill * MBA or Master's Degree * Experience with best practices and performance management of large-scale programs Please check the website below for measures to eliminate unwanted second-hand smoking in each facility: 就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。 The salary information can be provided individually prior to the 1st interview 賃金に関する条件は、1次面接の前に個別にご案内することができます Company - Amazon Japan G.K. Job ID: A2181440
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